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Total Server Care

Our Total Server Care system is generally used as part of our Total IT Care or Total Network Care products or a stand-alone subscription where desktop and helpdesk support is performed by internal staff and Prime services the backbone server and database functions.

The importance of central, departmental or branch office servers are surely critical to the life blood of your company.  Our technical engineers are highly experienced in the proper setup, configuration and maintenance of many types of servers.  From straight forward file and print servers, Microsoft Exchange E-mail servers, central document scanning servers, web servers, client portal servers to corporate database servers Prime is well equiped to sustain an efficient server environment to keep end user access to files, applications and e-mail speedy and productive.

Servers: (Total Server Care)

 

a.      Provide and Install Antivirus Licenses

b.      Monitor and Manage the provided Antivirus Software

c.       Provide and Install Antivirus Exchange E-mail Licenses

d.      Monitor and Manage Exchange E-mail Antivirus Software

e.      Monitor and Manage Windows Operating System Updates & Patches

f.       Maintain server health through industry standard best practices

g.  Maintain server applications, databases and services

h.      Install and Manage Remote server access software (System Administration Usage)

 



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